Fanz Unlimited Network Help Center Returns & Exchange Policy Welcome to the Fanz Unlimited Network Help Center. Below you’ll find everything you need to know about our Returns & Exchange Policy as it applies across our platforms (BoyFanz.com, PupFanz.com, and others). 📦 Digital Goods & Subscriptions ❌ Non-Refundable: Memberships, subscriptions, content unlocks, and tips are final and non-refundable. Once a payment is processed, we cannot reverse or refund it. 🔄 Cancellations: Subscriptions can be canceled anytime via your account settings. Cancelling a subscription stops future billing but does not refund past charges. 🧾 Billing Errors: See a charge you don’t recognize? Contact us within 7 days. If verified, we’ll refund the duplicate charge. 💰 Tipping & Contributions All tips and payments to creators are final and non-reversible. Please make sure you are tipping the correct profile before confirming. 👕 Print-On-Demand (POD) Items ⚠️ No Returns for Buyer’s Remorse POD items are made just for you! We can’t accept size or style exchanges. ✅ Acceptable Returns: Production error Incorrect item received Item arrived damaged (photos required) 🕐 Submit Within 5 Days: Contact support within 5 days of receiving your item. Include photos and your order number. 🔞 Adult Toys & Intimate Products 🚫 Final Sale for Health & Safety: No returns or exchanges for: Adult toys Lingerie Lubes/consumables Underwear/intimate apparel ✅ Damaged or Defective? Contact support within 48 hours of delivery with unboxing photos. Replacements may be sent at our discretion. 🧾 Refund Process If approved, refunds are issued to the original payment method. Processing time: 5–10 business days. ⚠️ Abuse & Violations Attempts to abuse our return policy may result in permanent account restrictions or legal review. 📬 Contact Us Email: support@fanzunlimited.com Mailing Address: 30 N Gould Street, Sheridan, WY 82801 ✅ Your Agreement By using our platforms and making any transaction, you agree to the terms outlined in this Returns & Exchange Policy. Need help now? Submit a support ticket or check your account dashboard for billing and order tools.
